Refund Policy
Return Policy for Digital Products
We offer a 30-day return policy, but please note that digital products are non-returnable due to the nature of the product.
Eligibility for Returns
Since all sales are final for digital products, we do not accept returns or exchanges. However, if you experience any technical issues with your purchase, please contact us at contact@colorwisestudio.com, and we will work with you to resolve the issue.
Damages and Issues
Please inspect your digital product upon delivery. If you experience any defects, technical issues, or if you receive the wrong file, contact us immediately at contact@colorwisestudio.com, and we will resolve the issue promptly.
Exceptions / Non-Returnable Items
As mentioned, digital products cannot be returned. Please make sure to review the product details carefully before purchase. If you encounter issues, we are happy to assist with troubleshooting.
Exchanges
Since digital products are non-returnable, we do not offer exchanges. However, if the product is defective or incorrect, we will provide a replacement.
Refunds
Due to the nature of digital products, we do not offer refunds. If you encounter issues with your purchase, please reach out to us at contact@colorwisestudio.com, and we will do our best to resolve the matter to your satisfaction.